Terms

Terms

Privacy Policy:
Information that you supply to us:
We store all of the information that you enter sadlemoncomics.com for the purposes of shipping, so that you don't have to re-enter the same data with each order, and responding to all of your requests.

Klarna
In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.
General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s privacy policy.

 

Sharing information:
Sad Lemon Comics does not share your information with any third parties.

E-Mail Communications:
From time to time we send out e-mails informing our customers of hot new releases and other comics related information.

Security:
We protect our customers information by using SSL encryption provided by Shopify, which ensure the highest level of protection when transmitting data across the internet. Furthermore, our Website servers are protected behind hardware and software firewalls and tested on a regular basis using industry standard Web scanners to keep our severs and site protected from any malicious activity.

Returns:
Sad Lemon Comics accepts returns of damaged comics, but we need to be informed within 5 days of being delivered. In the case of damaged or mis-shipped orders, please contact us at info@sadlemoncomics.com

We do not offer any other return policy, comics are classed as periodicals and are exempt from distance selling rules, so therefore we are not obliged to offer a 14 day cooling off period.

Shipping:

Domestic orders under £25 are sent by standard Royal Mail

Domestic orders over £25 are sent by tracked services

All international orders are sent tracked

Orders are generally shipped once all items are in stock, but we do make exceptions on a case by case basis

We aim to ship in stock orders within 5 working days but can be up to 10 working days during busy periods

Regular weekly release preorders are shipped within a week of release & release dates are stated in listing title (dates subject to change from publisher)

Exclusives are usually shipped within 1 to 2 week of release & estimated ship date is stated in listing description

CGC preorders ship vary & please see listing for approx estimated dispatch time

Pre-orders:

Due to the nature of collectables we do not accept cancellations on preorders

 

In stock order cancellations:

We accept cancellations within 24 hrs of order being placed, but due not being able to claim back payment processing fees, there will be a 5% admin charge 

 

Klarna

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna: Pay in 3
Further information and Klarna’s user terms you can find here. General information on Klarna can be found here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.

CLICK HERE KLARNA FAQ